The quality of a company is measured by the company’s ability to meet the needs of its stakeholders. Guided Wave’s stakeholders comprise investors, employees and customers. Guided Wave’s business is to supply chemical analysis systems that its customers use to monitor and control their own manufacturing processes.

The purpose of Guided Wave is to create value for its customers by supplying them with process chemical analysis systems distinguished by high reliability, accuracy and low cost of ownership. Guided Wave is further committed to deliver the best technical support in the industry to help its customers realize the full quality, economic and safety benefits from their investment in process monitoring equipment.

In the context of this business and purpose, Guided Wave’s management believes that quality must be measured against performance in three general areas:

• Success in meeting the evolving needs of customers with respect to reliability, accuracy, ease of use and cost of its analytical products and services;
• Success in business operations as measured by financial results and internal measures of operational efficiency; and
• Adherence to a high ethical standard in all its business activities.

Management, as a matter of policy, supports flexibility and carefully considered experimentation to achieve continuous improvement in the quality of its products and operations. It must use its resources to creatively anticipate and satisfy the future requirements of its customers.

The Chief Executive Officer/President and all management at GWI endorse and support this Quality Policy.

ISO 9001 Certification